BYBE Privacy Policy
Once you've lost your privacy, you realize you've lost an extremely valuable thing

Privacy Policy Introduction

Our team at BYBE is fully committed in protecting the rights and privacy of all site visitors. We take all necessary steps to safeguard your personal data in accordance with the Data Protection Act 1998 and best practice guidelines.

All data collected and recorded will be used fairly, reasonably and securely. BYBE has not and will not sell your ‘usable’ personal information to any non-associated 3rd party companies. We have written this privacy policy to help users and customers understand how we collect, store and use personal information data.

Privacy Policy Index

Collecting Personal Information Methods

You can view the various methods we use to collect personal information below.

Direct Emails

Whenever a customer replys to one of our emails or sends us a direct email to us, all the information provided will be stored on a email server secured by Google.

Contact Form

When a customer enquiries about our SEO or Web Design services via the contact page, all information provided will be securely transmitted to a secure email service.

Cookies

We use Google Analytics and AddThis. All information and data collected during the users session is subject to Google’s privacy policies and AddThis Privacy Policies.

Personal Information Collected Data

We collect and store the following, customers first names, surnames, contact information, browser user agents, operating systems, broadband IP address information including GEO location, browsing behaviours and habits.

Cookies used by BYBE

Cookies are small files that are stored on your computer by your website browser (if set to allow), they capture and store certain information that helps us to deliver a richer experience. We deliver a richer experience by compiling aggregate about our website traffic and interactions made on our site. Our aggregate data is generally anonymous and will only include details such as the time you visited, the country you viewed our site from and what computer spec you was using.

Cookie Name Default Expiration Time Description JavaScript
_ga 2 years Used to distinguish users. ga.js
_gat 10 minutes Used to throttle request rate. ga.js
__utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. ga.js
__utmt 10 minutes Used to throttle request rate. ga.js
__utmb 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. ga.js
__utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. ga.js
__utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. ga.js
__utmv 2 years from set/update Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. analytics.js
__atuvc 2 years from set/update This cookie is created and read by AddThis, this particular cookie is used for counting social media shares and likes. global.js

You may customise your browser so that you need to confirm a cookie, or reject them completely. Disabling cookies and browsing our website should not impact your user experience too much, however some features may be disabled. Because browsers vary so much from one to another its hard to give you the correct information how to disable these cookies, we recommend you use the help system provided by your browser or use a search engine to find out how.

Reasons for Harvesting such Information

  1. To improve the quality of user experienced when using our website
  2. To improve conversion rates
  3. To allow us to deliver a better customer service
  4. To ensure our website is operating correctly
  5. To send out periodic emails regarding new services and site notifications
  6. To communicate with customers

Safeguarding Your Personal Information

We are security advocates and we take safeguarding the information provided by website visitors and customers very seriously. All information sent and received is transmitted using a secure connection using a reputable SSL certification.

We actively monitor our website for malware and our site is listed as safe by Norton Safeweb, however we do not store any personal information on our website. The information provided by all website users is stored within Google’s secure data centre. All our employees are required to use secure passwords combined with Google’s 2-Step Verification to access such information.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google Advertising

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. We use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration

BYBE along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

According to CalOPPA we agree to the following:

  • Users can visit our site anonymously
  • Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
  • Users will be notified of any privacy policy changes:
    • On our Privacy Policy Page
  • Users are able to change their personal information:
    • By emailing us

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?
It’s also important to note that we allow third party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify users via a site notification within 7 business days. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

Can Spam Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We will collect your email address in order to:

  • Send information, respond to enquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in accordance with CANSPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from ALL correspondence.