Our Privacy and Cookies Policies

About Our Privacy Policies

This privacy policy has been compiled to better serve people who are concerned about how their personally identifiable information (PII) is being used online. BYBE regularly practices safe guarding customer’s data that complies with both US Privacy Law and UK’s data protection act 1998. Please read our privacy policy in full and ensure that you fully understand of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our website.

What personal information do we collect and store?

When visiting BYBE’s website we may collect and store personal information such as your IP address, your location and system information. When interacting with our website we may collect and store additional information such as your name, phone, address and email.

When do we collect and store personal information?

We will start collecting data the moment you visit our site, however this is generally unidentifiable information. We will collect identifiable information when you interact with our site, i.e. you provide us details in a contact form, a newsletter subscription or the use of our blog which uses Disqus as our comment platform. You may wish to view Disqus privacy policy.

Why we use your personal information?

When visiting our website we will collect and store various bits of information about you, we do this for the following reasons:

• To improve the quality of user experienced when using our website
• To allow us to deliver a better customer service
• To send out periodic emails regarding new services and site notifications

How do we protect your information?

We understand the importance of your privacy and that’s why BYBE is fully committed to take the necessary steps so that your data is safe guarded. We actively follow the UK’s data protection act to ensure that your data is kept safe. We take the following steps to safe guard your data:

• Our website uses Secure Socket Layer (SSL) technology
• Our website is monitored for nasty Malware and Viruses
• Our website is hosted in a secure tier 4 data centre in Luxembourg

Does BYBE use cookies and what are they?

Yes, BYBE uses cookies. Cookies are small files that are stored on your computer by your website browser (if set to allow), they capture and store certain information that helps us to deliver a richer experience. We deliver a richer experience by compiling aggregate about our website traffic and interactions made on our site. Our aggregate data is generally anonymous and will only include details such as the time you visited, the country you viewed our site from and what computer spec you was using.

Cookie Consent

When you visit BYBE for the first time you will notice a small popup in the right hand corner that notifies our visitors about our cookie policy. This notice should only occur once as we have a system that will store a cookie on your computer to say that you have been served that notice. Our cookie consent notice and policies comply with EU legislation on cookies.

How to disable website cookies

You may customise your browser so that you need to confirm a cookie, or reject them completely. Disabling cookies and browsing our website should not impact your user experience too much, however some features may be disabled. Because browsers vary so much from one to another its hard to give you the correct information how to disable these cookies, we recommend you use the help system provided by your browser or use a search engine to find out how.

The cookies we use

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google Advertising

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. We use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Google Advertises Settings and Analytics Opt Out

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

According to CalOPPA we agree to the following:

• Users can visit our site anonymously
• Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
• Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
• Users will be notified of any privacy policy changes:
  • On our Privacy Policy Page
• Users are able to change their personal information:
  • By emailing us

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?
It’s also important to note that we allow third party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify users via a site notification within 7 business days. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

Can Spam Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We will collect your email address in order to:

• Send information, respond to enquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in accordance with CANSPAM we agree to the following:

• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from ALL correspondence.

Have questions?

If there are any questions regarding this privacy policy you may contact us using the information below.

BYBE
Flat 11
East Cliff Grange
35 Knyveton Road
Bournemouth
Dorset
BH1 3QJ,
United Kingdom

Tel: 01202 949749
Email: support@bybe.net